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At Foods Oracle Enterprises Private Limited, we value every customer, client, and partner associated with our diverse business divisions.
Our operations span multiple sectors including food delivery, FMCG & hospitality supplies, business consulting, and customized corporate branding.
Each division follows a defined and transparent refund, return, and cancellation process ensuring fairness, accountability, and long-term trust in every transaction.
This policy applies to all purchases, service subscriptions, and transactions made through any of our official websites, partner portals, or brand platforms.
Refund and cancellation requests are processed based on the category and nature of the product or service.
All such requests must be raised only through our official customer support channels for verification and record purposes.
Wherever applicable, refunds are credited to the original mode of payment within the specified time frame after successful validation.
The company reserves the right to review, verify, and approve refund claims based on authenticity and compliance with respective division policies.
For any queries or assistance regarding refunds, returns, or cancellations, please contact the respective divisional support team through their official communication channels.
Monday to Saturday, 10:00 AM – 7:00 PM
This policy is governed by the laws of India.
All disputes, if any, shall be subject to the exclusive jurisdiction of the courts in Muzaffarpur, Bihar, India.
The company reserves the right to modify or update this policy at any time without prior notice. Any such revisions will be effective immediately upon being posted on the official company website.
