General Questions
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A1: Yes, we provide fully customized guest amenity kits tailored to your specific requirements.
A2: The minimum order quantity depends on the product. Please contact us for specific details.
A3: Yes, we deliver our products to various countries. Please contact us for shipping details and terms.
A4: Yes, we offer product samples upon request.
A5: We offer a wide range of guest amenities, including toiletries, dental kits, shaving kits, bathrobes, slippers, and more. All of our products can be customized to reflect your brand’s identity and values.
A6: Yes, we are committed to sustainability and offer a variety of eco-friendly products made from biodegradable materials. We believe in reducing our carbon footprint and helping our clients make greener choices for their hospitality needs.
A7: We cater to both bulk and small-scale orders, depending on your requirements. For customized products, a minimum order quantity may apply. Contact us directly for more details.
A8: Absolutely! We specialize in creating customized packaging solutions that match your brand’s aesthetic. From branded logos to special designs, we ensure your guest amenities enhance your brand presence.
A9: In addition to hotels, we serve hospitals, resorts, wellness centers, and other institutions in need of quality guest amenities and housekeeping items. Our versatile product range can be adapted to suit various industries.
A10: Delivery times depend on the size of the order and the destination. Domestic orders typically take 12-15 business days, while international deliveries can take up to 3-5 weeks. We’ll provide an estimated delivery date when your order is confirmed.
A11: Our housekeeping products are made from premium materials that ensure durability and ease of use. We also focus on providing eco-friendly alternatives to traditional products, helping our clients maintain high cleanliness standards while supporting environmental sustainability.
A12: Yes, once your order is dispatched, we will provide you with tracking information so that you can monitor its progress from shipment to delivery.
A13: You can place an order or request a quotation by contacting us through our website, sending an email to enquiry@sumatiglobal.com, or calling our customer support team on Toll-free No. (1800-891-1799). We’re happy to assist you with any inquiries.